Symphony Group PLC

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Reviews about Symphony Group PLC

• David Drury

  10.07.2018
  ★ ★ ★ ☆ ☆
  I bought an Anthracite (special order paint) kitchen dispite the terrible reviews I had read on line regarding Symphony kitchens, when I enquired about the reviews I was told these are for the "budget contractor kitchens" and you will have no bother with the premium range.
  Thus I decided to buy from the premium range to avoid poor quality issues as I liked the pictures of the New York range in the catalog, although I realised the carcase units would be white (and as such paid a lot of money for the end cover panels) I had no idea just how much of the white would show past the dark grey doors, this really spoils the over all effect of the units. To try and get around this problem I purchased some T-Rex grey tape which is a very good colour match, (think heavy duty Gorrilla tape) and then spent hours covering the front edges of the units to hid the white. After doing this to the units they look considerably better hence the now three stars.
  Getting back to the units themselves, I purchased the "J " handle door fronts and incorporated 2 off 1000mm pan draws in my design, this was another error on my part as I think with the drawer fronts being 22mm thick and 1000mm wide are too big and heavy for the drawer runner assembley, I do not expect these to last for years. I have tested smaller drawers and they are a lot easier to operate.
  The paint, as I said was a special order paint finish , the paint is so very delicate I already have several tiny chips (shows white under coat), the kitchen does come with a touch up paint and am assured will soon cover the chips. I suspect that when the paint has had a few months to fully dry it might be a harder more durable finish.
  
  Regarding service from Symphony, I did have some damage to one of the pan drawers (possiblely dropped in transite) but to their credit this was replaced with no quible at all along with a few small items missed from the delivery.
  With hind sight I would not have purchased 22mm door or drawer fronts and would really have to think hard about a painted finish.
  
  Finally the delivery driver's must also get a very well done as they placed all the units in their allotted spaces to void me, as an old git pulling his back out moving them.
  I fitted the kitchen myself as a long time DIYer with many projects under my belt.
  
  I hope this review helps others with their very expensive purchase, maybe do not go for the 22mm fronts and the "soft" paint finish, the kitchen does look good but it has taken hours to fine tune out the white showing through pasted the doors.

About symphony-group.co.uk

Fitted Kitchens, Bedrooms & Bathroom Furniture - Symphony Group UK
Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture with a turnover exceeding £180 million and over 1300 employees. Our customers include housing developers, social housing providers, independent , retailers and merchants.

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